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New players experience in Automatch.

Posted: Sat 16 Jan, 2016 5:05 pm
by Lichtbringer
When I have nothing to do and watch a series or an Anime or something I often am in the Automatch queue. It always takes 1hour + to find a game, but thats fine for me. I am also OK with going up against better players, good way to learn.

But, atleast 50% of the games, my enemy is an absolute beginner with often less then 3 games played. Naturally its a very one sided match. Now I try and talk to them and tell them that Automatch is not the best Idea, and that for better matches they should probably go to the customgames, and that skill matchmaking doesn't work in Automatch.

Still, you could say I am a bit socially awkward :D It's hard for me to talk to them without feeling condesending. I can't even see how many games they have under their belt. "Oh wow, that asshole just steamrolled me and now hes berating me about how I am a noob and he thinks I am new" (Is what I think they will think :D). Sometimes an enemy is not bad, but just had a really bad game and its sometimes hard for me to tell. And then we sit their for 5 minutes while his vps tick down... and I am not even sure he knows there is a surrender button. But I don't want to say: "Hey there is a Surrenderbutton you know?", thats just rude...

So, what I am getting at is this: It's probably not the best new player experience when you dowload Elite, press the Automatch button (which is sensible if you come from Retail, or just in general), and then get Steamrolled. Customgames atleast have beginner lobbys, or people who already in the lobby can tell you that you may have problems in that match with your level /games played.

So, any Ideas what could be done to take the awkwardness away from me when I automatch (which I do, so that I don't have to talk to people in the first place :P), and most importantly to improve the new player experience? Where are points where we could get information to new players? Could we expand this and give new players more information in general, like:
-how automatch works.
-joining beginner labeled lobbys/making their own lobbys/adding people that are nice to play with to their friendslist
-what to expect.
-and so on.

I don't know maybe in a prominent "Announcment" during the Installation process? It doesn't have to be mandatory, just highly visible^^

I am also very interested in how new players would like to see this handled, and what their impression is on the new player experience. Is for example this forum easy to find?

Re: New players experience in Automatch.

Posted: Sat 16 Jan, 2016 5:27 pm
by Asmon
I often end up against new players and they seem to take the beating with philosophy. I'm pretty sure the way of thinking that lead them to automatch is the competition and they're therefore aware they might get roflstomped, and it's alright.

Re: New players experience in Automatch.

Posted: Sat 16 Jan, 2016 6:30 pm
by Ace of Swords
Asmon wrote:I often end up against new players and they seem to take the beating with philosophy. I'm pretty sure the way of thinking that lead them to automatch is the competition and they're therefore aware they might get roflstomped, and it's alright.


+1 to this

They know what they are getting into and what they are looking for if they are using automatch.

What you do regardless of what it is, is to win in the fastest way possible, it's not your problem if they are losing, it would be a problem if they were winning.

However if they ask for advice give it to them, if not just move on.

Beginners lobbies are also a stagnation trap, it's really better to experience on your skin what a better player does to counter your strategy and think on how you could improve or prevent that.

Re: New players experience in Automatch.

Posted: Sun 17 Jan, 2016 10:22 am
by Lichtbringer
I do think thats often not the case though, which is the problem^^
When I see that my enemy has 3 games played in total after the match, I don't think they knew how Automatch works^^

On the other hand, yeah there are players who are new but want the experience. And I don't want to tell them to not use it or go away.

Hmmmmmm.